Contact Centre Communication Platform

Akbank Design Studio

Contact Centre Communication Platform sɣur Akbank Design Studio, A' Design Award n wureɣ

Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac Contact Centre Communication Platform sɣur Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish.

Afeṣṣel i yewwin A' Design Award n wureɣ

Afeṣṣel Contact Centre Communication Platform sɣur Akbank Design Studio d abrid ɣer rbbeḥ yettwaqadren aṭas deg Arraz A' n Ufeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac. Afeṣṣel Contact Centre Communication Platform yewwi arraz A' Design Award n wureɣ deg useggas 2021, u yettwasken-d ɣef usmel Award-Winning Graphics Designs gar yifeṣṣilen-nniḍen yettbanen. Walit talqayt n usenfar, afet-d leqdicat-nniḍen sɣur Akbank Design Studio, u walit ayɣer afeṣṣel Contact Centre Communication Platform yuli gar yifeṣṣilen i t-ittnaharen.

Ɣef ufeṣṣel Contact Centre

Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac Contact Centre Communication Platform sɣur Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish. Afeṣṣel Contact Centre yewwi arraz A' Design Award n wureɣ, yiwen seg yiswiren unnigen akk n uselmed n wazal deg A' Design Award & Competition. Ifeṣṣilen i yewwin arraz A' Design Award n wureɣ sdukkulen timiḍranin ineṣliyen iǧehden d tiferni deg tmusni tatiknikant. Tefren-iten-d tesqamut tameqqrant n yimsekyaden d leqdicat tufrinin deg taggayin-nsen, seld askazal asdawan aɣezfan, ameɛḍul, ibedden ɣef wazal n leqdic, ilelli, ideg isenfaren i arraz ttwafranen s tefrant s ttawil n usenqed udriɣ sɣur imtawa, war ma yella usenqad yeẓra isem n umeskar, s yisefran n uskazal yellan yakan, i izemren ad yeẓr yal yiwen.

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Ifeṣṣilen-nniḍen sɣur Akbank Design Studio

Ugar deg taggayt Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac

Tiferni n ufeṣṣel n wass

Amfeṣṣel n wass

Amfeṣṣel n wass Yal ass, A' Design Award yesskan-d amfeṣṣel yesɛan tawtilt tameqqrant, i d-yesnulfuyen ifeṣṣilen, ifarisen, isenfaren d tsegda tineṣliyin d timaynutin, d Amfeṣṣel n wass. Ass-a, nefṛeḥ ad awen-d-nessisen yiwen seg yimfeṣṣilen yufraren n umaḍal, i ibeddlen s yifeṣṣilen-nsen amek nettidir amaḍal.

Adiwenni n ufeṣṣel n wass

Adiwenni n ufeṣṣel n wass Ɣret idiwenniyen d yimeslayen ineggura ɣef ufeṣṣel, asnulfu, tatiknulujit d umaynut, gar yineɣmasen n ufeṣṣel d yimfeṣṣilen, isegdayen d yimsefraken n tecraḍ yettwassnen deg umaḍal. Issinet amek imfeṣṣilen d tecraḍ i yewwin A' Design Award ssiwiḍen ɣer tiferni tufrint n ufeṣṣel.

Tarbaɛt n ufeṣṣel n wass

Tarbaɛt n ufeṣṣel n wass Yal ass, A' Design Award yesskan-d tarbaɛt n ufeṣṣel tufrint, i yewwin arrazen, yettsnulfuyen, d Tarbaɛt n ufeṣṣel n wass. Sniremt isenfaren ineṣliyen iččuren d asnulfu deg tsegda, ufeṣṣel yelhan, lbaḍna, ufeṣṣel udlif d tesnarrayt n ufeṣṣel, sɣur tirbaɛin n ufeṣṣel yufraren deg umaḍal meṛṛa.

Afeṣṣel n wass

Afeṣṣel n wass Yal ass, A' Design Award & Competition yesskan-d asenfar n ufeṣṣel ufrin, i d-yessbanayen tiferni n ufeṣṣel, d Afeṣṣel n wass. Ass-a, s lferḥ ameqqran, nesskan-awen-d afeṣṣel ufrin i yewwin arraz, i d-yettawin abeddel yelhan s tiferni n ufeṣṣel-is.

Asalas n ufeṣṣel n wass

Asalas n ufeṣṣel n wass Asalas n ufeṣṣel n wass, i yefren A' Design Award & Competition, yesskan-d imfeṣṣilen yuɣalen d isulas, i yerran amaḍal-nneɣ d amkan yelhan s yifarisen d yisenfaren-nsen yufraren, i inefɛen timetti u yessnernayen-tt. Sniremt ikaramen n leqdicat n yimfeṣṣilen n uswir agreɣlan, n yisegdayen yettwassnen d yimsnulfuyen.

Amfeṣṣel yettwafernen n wass

Amfeṣṣel yettwafernen n wass Yal ass, A' Design Award & Competition yesskan-d amfeṣṣel ufrin s tidet, asegday yettwassnen, amezwaru deg usnulfu neɣ amsnulfu, i yettwafernen leqdic-is ilmend n wazal-is d amedya ufrin n ufeṣṣel yelhan, d Amfeṣṣel yettwafernen n wass. Sniremt ikaramen n leqdicat n ufeṣṣel i yewwin arrazen.

Tikti n ufeṣṣel n wass

Tikti n ufeṣṣel n wass Yal ass, A' Design Award & Competition yesskan-d tikti n ufeṣṣel tamaynut s waṭas neɣ tamiḍrant n usnulfu, i d-yessbanayen axemmem aneṣli d tifratin i izemren ad ttwasqedcent, d Tikti n ufeṣṣel n wass. Sniremt timiḍranin tifrinin i yewwin arrazen, tarrayin n usnulfu d tmuɣliwin yettawin-d asiweḥ, seg umaḍal meṛṛa.

Ticreḍt n ufeṣṣel n wass

Ticreḍt n ufeṣṣel n wass Yal ass, A' Design Award & Competition yesskan-d ticreḍt tufrint i yerran afeṣṣel d ul n leqdic-is, d Ticreḍt n ufeṣṣel n wass, s usnirem n tmagit, n tmuɣli n usnulfu, n yifarisen d yisenfaren n tkebbanin d tuddsiwin yettsnulfuyen. Afet-d ticraḍ i yewwin arrazen d yifeṣṣilen-nsent imeqqranen.

Tameɣrut n ufeṣṣel n wass

Tameɣrut n ufeṣṣel n wass Yal ass, A' Design Award & Competition yesnirem tameɣrut taneṣlit n ufeṣṣel, d Tameɣrut n ufeṣṣel n wass, s uskan n yiɣunab i d-yettbanen, n ccbaḥa yettbeddilen d tnila timaynutin n usnulfu deg tsegda, lbaḍna, taẓuri, udlif, ifarisen d taɣulin-nniḍen. Afet-d ass-a timeɣriwin tineggura n ufeṣṣel.

S lmendad

Twejdem ad yettwassen wazal-nnwen deg umaḍal?

Sutret ass-a arraz i ufeṣṣel-nnwen deg A' Design Awards, u awit amkan-nnwen gar yifeṣṣilen yufraren n umaḍal ɣef usmel Award-Winning Graphics Designs.

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